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Documentation for ProTrack Warehouse 7.7.
The Kiosk can be used to work standard assignments from three different sources:
Predownloads are WMS work assignments that are imported into ProTrack Warehouse. Predownloads are different in that the assignments do not have a start date, start time, end date and end time. There is also no Employee Id because no one has performed the assignment yet.
To access the Kiosk screen:
Select Work Assignment under the Kiosk menu. The Work Assignment screen appears.
Fig.1 Kiosk
To start an assignment:
Enter an assignment into the Assignment ID field.
Fig.2 Kiosk - Starting Assignment
Click below the field. The status of the assignment will be set to In-Progress in the ‘Assignment Information’ section. The Standard Time for the assignment will also be displayed, assuming the Kiosk is configured to show standard time (refer to Work Info).
Fig.3 Kiosk - In Progress
Info
If the standard time for the entered assignment has not yet been calculated (due to the assignment being recently imported), ProTrack will calculate the standard time “on-the-fly” and then display this standard time on the screen once it’s calculated. Typically this process only takes a few seconds, but may sometimes take longer. In either case, a “Not Yet Available” message will be displayed to the user; the user may either choose to wait for the time to be displayed, or can simply logoff before this process is completed.
Fig.4 Kiosk - Standard Not Yet Available
An assignment is ended from the ‘Perform Assignment’ section in the Kiosk screen. An assignment can either be explicitly ended, or indirectly ended by starting a new assignment.
To end an assignment:
Click the Assignment ID link in the ‘Assignment Information’ section of the Kiosk screen. The Assignment ID field will be automatically populated with the in-progress assignment.
Fig.5 Kiosk - End Assignment
Info
To put an assignment on-hold:
Click the Assignment ID link in the ‘Assignment Information’ section of the Kiosk screen. The Assignment ID field will be automatically populated with the in-progress assignment.
Fig.6 Kiosk - Holding Assignment
Click . The status of the assignment will be set to HLD in the ‘Assignment Information’ section.
Info
To resume an assignment:
ProTrack Warehouse provides the capability to allow two or more associates to be working on the same assignment concurrently. If an Active assignment is linked to an associate and another associate requests to work on the same assignment, ProTrack Warehouse splits the assignment into separate assignments. The split assignments will be linked to each associate. The start time and end time are recorded for each associate independently against their respective assignment.
To split an assignment:
Click in the 'Perform Assignment' section and a new assignment will be generate: the original assignment ID with a "-2" appended to the end.
Fig.7 Kiosk - Split Assignment
The new assignment ID is shown in the Assignment ID field of 'Current Assignment' section and the status of the assignment is set to INP in the 'Assignment Information' section.
Info
To increase efficiency, ProTrack Warehouse provides the capability to allow an employee to perform multiple assignments at once. A user can create a "group" assignment by creating a list of individual assignments and then grouping them all together. The newly-created assignment ID will start with "GRP".
To Group Assignments:
Click at the bottom of the screen. A popup screen appears.
Fig.8 Kiosk - Grouping Assignments
Repeat until all assignments have been added.
Fig.9 Kiosk - Grouping Multiple Assignments
Tip
Click to start the Group Assignment.
Fig.10 Kiosk - Grouped Assignments
ProTrack Warehouse enables a warehouse associate to create a standard assignment at the Kiosk, "on-the-fly". An assignment need not exist ahead of time in this scenario.
To create a standard assignment:
Click on the Standard assignment type radio button.
Fig.11 Kiosk - Standard Assignment
A popup window appears, listing activities that have been setup for "Manual" assignments.
Fig.12 Kiosk - Activity List
Click and the KVI Entry screen will appear.
Fig.13 Kiosk - KVI Entry
To create an Indirect Assignment in Kiosk:
Select the Indirect assignment type radio button in the 'Create Assignment' section of Kiosk screen.
Fig.14 Kiosk - Indirect Assignments
A list of indirect activities appears in a popup window.
Fig.15 Kiosk - Indirect Activity List
Click in the ‘Create Assignment’ section of the Kiosk screen. The Indirect Activity will appear in 'Assignment Information' as In Progress.
Fig.16 Kiosk - Indirect In Progress
Info
Logging out of the system will log the employee out of the Kiosk screen. The next employee will then be able to log into his/her own Kiosk screen.
Info
To Logout of the system:
Click Logout in the right side of the menu.
Fig.17 Logging Out