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1. Expand the kiosk and search for the work order.
2. Click  and a popup appears.
   
   
   ^{Fig.13 Control Screen - Line Down}
   
   
3. Enter the Start and End Times of when the line down of the work order occurred.
4. Select the reason of the line down from the Delay Reason drop down list.
5. Click . This will add a line down delay to the work order which can be used for reporting and tracking purposes.
6. Alternatively, line downs of a work order can be entered via the Line Down Entry screen screen.