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The *View Alerts* tab in *Pro{*}{*}{_}Track{_}* *Warehouse* is used to view and acknowledge alert notifications. Refer to the *Pro{*}{*}{_}Track{_}* *Warehouse* Configuration Manual for details on configuring alert plans. |
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h5. To access the Alerts screen |
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# Click on the [View Alerts|Alerts] tab under the [Operations|Operations] menu. The [View Alerts|Alerts] screen appears. |
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# By default the [View Alerts|Alerts] screen always displays all the unacknowledged alerts for the logged in user. |
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# If there are no unacknowledged alerts, the message 'No records found' is displayed. h5. |
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View and Acknowledge Alerts |
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When a plan is selected the criteria details and monitor level lists can be viewed. The list can be acknowledged by checking the Acknowledge check box and clicking Save. |
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To view and acknowledge the alerts: |
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# Click the selected plan name link from the 'Pending Alerts' section. The details of the plan will appear below the table. |
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# Check the acknowledge field and click *Save* to acknowledge an alert or multiple alerts. |
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# As soon as an alert is acknowledged the corresponding record in the search results is removed |
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!alerts.jpg|border=2,bordercolor=#003366!
{caption:title=View Alerts|image=alerts.jpg} |