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There are situations where multiple associates are working as a team (and who's productivity will be tracked as a team), but using a Kiosk doesn't work well with that particular job function. In these cases they're working on one unit of work (an assignment in ProTrack). If their participation in the assignment can be captured by a host system (as with any typical post-download file), then any time an associate spends on the assignment can be captured in ProTrack via WMS files download (as opposed to having to use the Kiosk). This enables multiple associates to work on a single (parent) assignment. In addition, each associate can even work on the same assignment multiple times. This is useful when an associate logs onto an assignment, then has to switch to a different assignment, and then return back to the first assignment.
As with Kiosk Split Assignments, standard time is calculated at the parent level and then shared among everyone (the children) who worked in the assignment. Standard time is calculated using KVI values, which are stored at the parent level. KVIs may be passed in one or more child assignment, but are all accumulated at the parent assignment level. So KVI information which may be provided in a few different ways:
For Child Assignment import specifications, see the import specifications page.