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  1. Log in to ProTrack Warehouse.
  2. Select the Alerts tab under the Configuration menu. The Maintain Alerts screen appears.

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    titleFig.231 Maintain Alerts


    Maintain Alerts Tab Descriptions

    Tab

    Description

    Monitor Plan

    Displays alert plan details and entities that are monitored by that plan.

    Alert Levels

    Displays details of different alert criteria like performance, utilization, effectiveness, and quality.

    Subscribers

    Displays shows subscriber details to send alerts to either through the screen or through an e-mail.

    Table 56. Maintain Alerts Tab Descriptions


Adding Alerts

To add a new alert:

  1. Type the Plan Name.
  2. Select 'Individual' for the Monitor Level of the alert.
  3. Click Employee List link, the Search Employee screen appears. The employee details appear in the 'Search Results' section of the Search Employee pop-up.