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The Daily Inquiry in ProTrack Warehouse is a valuable tool for performing validation of work performed; educating employees on engineered standards, ensuring delays are credited to the proper function, and to check employees for performance issues.

The Daily Inquiry screen helps you to see the current performance of an employee. In addition to providing visibility of an employee's workday, this screen provides several additional features for approving, reshuffling, changing, adding or deleting work from the employee's past or present workday.


To access the Daily Inquiry screen:

  1. Log in to ProTrack Warehouse.
  2. Select the Daily Inquiry tab under the Operations menu. The Daily Inquiry screen appears.

    image
    imageDI.jpg
    titleFig.18 Daily Inquiry


Daily Inquiry Header Field Description

Field

Description

Equation

Total Hours

Total time the Employee worked that day, from SOD to EOD.

 

Time on Standard

Total time the Employee spent on Standard Activities.

 

Adjusted Std. Time Earned

Total time the Employee should spend on Standard Activities with Learning Curve applied.

 

Std Time

Total time the Employee should spend on Standard Activities.

 

Delay Time

Total time spent on Delays.

 

Indirect Time

Total time spent on Indirect Activities.

 

Paid Break

Total time an Employee spent on Paid Break(s).

 

Unpaid Break

Total time an Employee spent on an Unpaid Break.

 

KVI / HLD

Total time in Standard Activities that are currently in KVI or HLD status.

 

Adjusted Performance

The comparison of the Standard Time allowed on a specific task to the Actual Time used
for that same task.

Baseline Performance

The Comparison of the Standard Time Allowed on a Specific Task or Operation to the
Actual Time used for that Same Task or Operation.

Utilization

The Comparison of Actual Time on Standard to the Total Time Available.

Effectiveness

The Comparison of Actual Time on Delays to the Total Time Available.

Table 4. Daily Inquiry Headers


The following table represents the various statuses an assignment would be seen on the Daily Inquiry.

Abbreviation

Expansion and Description

ADD

Addition – An assignment pending reshuffle.

CAL

Calculating – Standard calculation for an assignment is currently processing.

COM

Completed – An assignment that was completed by an employee and has been fully processed.

ERR

Error – An assignment that was completed by an employee but could not be slotted into the work schedule.

GRP

Group – Multiple pre-downloaded assignments worked simultaneously. ProTrackWarehouse groups them together as a single work assignment.

HLD

Hold – Assignment is placed on hold.

KVI

Key Volume Indicator – An assignment waiting for KVI values to be entered. Example of KVI is number of pallets or number of cases.

Table 5. Daily Inquiry Statuses

Anchor
Search Employee
Search Employee

Search Employee

To view an employee's details in the Daily Inquiry screen, the employees can be searched for by providing the following search criteria in the Search Daily Inquiry screen:

  • Schedule Date – Past date or current date
  • First Name
  • Last Name
  • Facility Name

To search for an employee:

  1. Click to search an employee, the Search Daily Inquiry screen appears.

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    imageBlank DI Search.jpg
    titleFig.19 Daily Inquiry - Initial Search


  2. Type or select search criteria as required. Criteria fields are Schedule Date, First Name, Last Name, or Facility.

    Tip
    titleTips
    • To list the employees with First Name or Last Name starting with a particular character, type the character and the employees starting with the given character are displayed in the 'Search Results' list.
    • Click and select Schedule Date to list the employees for the selected schedule date. Click Search in the Search Daily Inquiry screen. The records matching the selected criteria are listed in the 'Search Results' section of the Search Daily Inquiry screen.

  3. Click in the Search Daily Inquiry screen. The records matching the selected criteria are listed in the "Search Results" section of the Search Daily Inquiry.

    image
    imageDI Search.jpg
    titleFig.20 Daily Inquiry - Search


  4. You can also filter your search results by selecting any of the column header links.
  5. Click the selected employee ID link. The weekly view, schedule, and assignment details of employee will be displayed.

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    titleFig.21 Daily Inquiry - Detailed View of an Employee's Daily Activity


    At the top of the screen resides a graphical view of the employee's weekly schedule. The current day being viewed is always in the center, with 2 days prior on the left, and 2 days following on the right.

    Tip
    titleTip
    • The centered date matches the "Schedule Date" in the center section below.

The yellow and dark blue bars illustrate the employee's schedules on each day. The yellow bar represents the schedule the employee was assigned to work. The blue bar represents the actual schedules the employee worked. Only days containing actual work schedules will have a blue bar. In the screenshot above, you can see that the employee was assigned to a schedule all 5 days (Saturday through Wednesday), but did not work on Sunday.

Also contained within the bars are the Schedule start and end times:

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imageSchedule Date.jpg
titleFig.22 Daily Inquiry - Weekly View - Schedule Start and End Times Within the Graphs

The date currently being viewed has a hyperlink. Clicking on this enables you to edit the Schedule's start and end times manually. This is useful when the employee did not work the schedule to which they were assigned.

Trip Audit Report

To view the Trip Audit Report of an assignment:

  1. Access the Daily Inquiry screen.
  2. Search and display the employee information in Daily Inquiry screen.
  3. Select the assignment(s) you want to generate report by selecting the Select check box of the assignment(s).

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    imageTrip Audit Asgns.jpg
    titleFig.23 Daily Inquiry - Select Assignment for Trip Audit Report


  4. Click to view the Report.
  5. Select which Report Type you would like the report to appear and select .

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    imageReport Type.jpg
    titleFig.24 Creating Trip Audit


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    imageSample Report.jpg
    titleFig.25 Sample of Trip Audit Report with multiple Assignments


  6. You can export the report by clicking at the top left of the screen.
  7. Select the format output for the report from the popup menu.

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    imageFormat.jpg
    titleFig.26 Report Format Selection


    Info
    titleInfo
    • There are various format output types:
      1. Crystal Reports (rpt)
      2. PDF
      3. Excel
      4. Word
      5. Rich Text
      6. Comma Separated Values

  8. You can also print out the report to a local printer by clicking .

    Note
    titleCaution
    • You must have a printer driver installed locally on the the computer you are trying to print from.
Work Assignment Tasks

If there are two or more tasks within a work assignment, you can view them by clicking on the link of the work assignment number.
To view the details of the tasks within an assignment:

  1. Access the Daily Inquiry screen.
  2. Search and display the employee information in Daily Inquiry screen.
  3. The assignment is provided with a hyperlink.

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    imageHyperlink.jpg
    titleFig.27 Daily Inquiry - Select Assignment Hyperlink to Open Task Details


  4. When you click the Assignment ID link, the Task Details screen appears with the details of the task within the assignment.

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    imageTask Details.jpg
    titleFig.28 Daily Inquiry - Task Details


    Info
    titleInfo
    • This table shows the Sequence number which shows the order in which the tasks occurred. The assignment ID is the assignment that the tasks took place in. The start time and end time is the start and end of each individual task. The Actual time spent on the task and the accumulated amount of time spent on tasks. The Std time spent on the task and the accumulated Std time.