Page History

...

1. Log in to ProTrack Warehouse.

2. Select Work Assignment under the Kiosk menu. The Work Assignment screen appears.
   
   
   ^{Fig.1 Kiosk}

    

   Field	Description
   Standard Activity	Allows the employee to create a standard direct assignment through the kiosk.
   Indirect Activity	Allows the employee to create an indirect assignment through the kiosk.
   Delay	Allows the employee to add delays they encountered to their day.
   Group	Allows the employee to group multiple assignments together into one assignment.
   Reset	Clears the kiosk and logs off the employee.
   End All	Ends all assignments that are in progress and on hold.

Starting An Assignment

To start an assignment:

1. Enter your employee ID. If authentication is enabled, a popup window will appear asking for your ProTrack password (refer to Employee for kiosk authentication).

2. Enter an assignment into the Activity/Assignment ID field.
   
   
   ^{Fig.2 Kiosk - Start Assignment}
    

3. Navigate the cursor out of the Activity/Assignment ID field by clicking Tab to begin the assignment.
   
   
   ^{Fig.3 Kiosk - In Progress}

    

   Info
   title Info
   If there is any assignment that is currently In-Progress, starting this new assignment will simultaneously end the previous assignment. The end time for that assignment will be recorded as the same time the new assignment is created. Timer next to the employee ID displays the amount of time left before ProTrack will automatically end the session for the employee. The duration of the timer can be configured from the System Configurationscreen. There are two timers that are configurable: KIO_REFRESH_SEC - Timer displayed when the employee first logs into the kiosk. KIO_REFRESH2_SEC - Timer displayed after the employee signed into an assignment through the kiosk. Performance and Utilization can be enabled or disabled from the Employee screen.

   
   If the standard time for the entered assignment has not yet been calculated (due to the assignment being recently imported), ProTrack will calculate the standard time “on-the-fly” and then display this standard time on the screen once it’s calculated. Typically this process only takes a few seconds, but may sometimes take longer. In either case, a “Not Yet Available” message will be displayed to the user; the user may either choose to wait for the time to be displayed, or can simply logoff before this process is completed.
   
   
   ^{Fig.4 Kiosk - Standard Not Yet Available}

    

Ending An Assignment

An assignment is ended from the Kiosk screen. An assignment can either be explicitly ended, or indirectly ended by starting a new assignment.

...

1. Click either the End All or End button.
   
   
   ^{Fig.5 Kiosk - End Assignment}

    

   Info
   title Info
   End All button will end all assignments that are in progress and on hold. Clicking the End button on the right side of each assignment will end that individual assignment. If the employee accidentally signed into the wrong assignment, clicking the Undo button will reset the assignment back to available status for another employee to work.

Holding & Resuming An Assignment

To put an assignment on-hold:

...

1. Click the Resume button to the left of the assignment.
2. The status of the assignment will be set to In-Progress.

Splitting An Assignment

ProTrack Warehouse provides the capability to allow two or more associates to be working on the same assignment concurrently. If an Active assignment is linked to an associate and another associate requests to work on the same assignment, ProTrack Warehouse splits the assignment into separate assignments. The split assignments will be linked to each associate. The start time and end time are recorded for each associate independently against their respective assignment.

...

1. Enter the shared Assignment ID in the Activity/Assignment ID field.

2. Navigate the cursor out of the Activity/Assignment ID field and a new assignment will be generated: the original assignment ID with a "-2" appended to the end.
   
   
   ^{Fig.7 Kiosk - Split Assignment}
   
   

   Info
   title Info
   If the first and second employees have their split assignment on hold and the third employee ends their split assignment, it will end all the other associated split assignments as well. At least one employee must remain in INP or HLD status in order for other employees to join the same assignment. Once the assignment has been ended, no one can sign into that assignment again.

   
   

Grouping Assignments

To increase efficiency, ProTrack Warehouse provides the capability to allow an employee to perform multiple assignments at once. A user can create a "group" assignment by creating a list of individual assignments and then grouping them all together. The newly-created assignment ID will start with "GRP".

...

1. Ensure that the employee has the capabilities to Group Assignments in the Kiosk (refer to Work Info).

2. Click  and a popup screen appears.
   
   
   ^{Fig.8 Kiosk - Grouping Assignments}

    

3. Enter an assignment and click .

4. Repeat until all assignments have been added.
   
   
   ^{Fig.9 Kiosk - Grouping Multiple Assignments}

    

   Tip
   title Tip
   To remove an assignment from the group, click the Delete link next to the assignment.

5. Click  to start the Group Assignment.
   
   
   ^{Fig.10 Kiosk - Grouped Assignments}

    

Creating a "Manual" Standard Assignment at the Kiosk

ProTrack Warehouse enables a warehouse associate to create a standard assignment at the Kiosk, "on-the-fly". An assignment need not exist ahead of time in this scenario.

...

1. Ensure the facility is configured to allow creation of standard assignments through the Kiosk (refer to Facility).

2. Click on the Standard Activity button.
   

3. A drop down list appears, listing activities that have been setup for "Manual" assignments.
   
   
   ^{Fig.11 Kiosk - Standard Assignment}
   
   

4. Click on the activity ID for the assignment.

5. If Pre KVI Entry is enabled for the activity, a popup window will appear where the employee can enter in the KVI counts if they are known ahead of time (refer to Activity to enable Pre KVI Entry).
   
   
   ^{Fig.12 Kiosk - KVI Entry}

    

6. Enter the counts within the respective fields. Click  to add more task lines to the assignment.
   
   
   ^{Fig.13 Kiosk - Multiple Task Lines}
    
7. Click  once the counts have been entered.
8. The newly-created assignment will be listed in 'In Progress' status on the Kiosk screen.
9. If KVI counts are not known until the assignment has been completed, the employee has the option of entering in the counts after the fact (refer to Activity to enable Post KVI Entry).

Indirect Assignments

To create an Indirect Assignment in Kiosk:

1. Select the Indirect Activity button.
   

2. A drop down list of indirect activities appears.
   
   
   ^{Fig.14 Kiosk - Indirect Assignments}
   
   

3. Select the Activity ID from the drop down list and the assignment will be automatically started.

4. 
   ^{Fig.15 Kiosk - Indirect In Progress}

    

   Info
   title Info
   Indirect assignments created through the kiosk will have assignment IDs beginning with "OTH".

Adding A Delay

Employees can add delays in their day through the Kiosk. Delays that require supervisor approval will not be applied to the employee's day until the delay has been approved.

...

1. Select the Delay button and a mini-DI will appear.
2. The mini-DI will list all assignments that have been worked by the employee for the day. Select the delay from the drop down list.
   
   
   ^{Fig.16 Kiosk - Delays}
    
3. Enter the duration of the delay in minutes.
   
   
   ^{Fig.17 Kiosk - Entering Duration of Delay}
    
4. Click  to apply the delay to the worked assignment.

5. To add a delay to another assignment, click  to the left of the assignment ID and the delay drop down list appears.
   
   

   Info
   title Info
   Duration of the Delay must not be larger than the assignment duration. Delays that require supervisor approval may still be selected but will not be applied to the employee's performance until it has been approved.

Logging Out

ProTrack Warehouse will automatically log off the employee once the timer has reached 0 seconds.
 

...