Maintain Alerts in ProTrack Warehouse is used to setup alerts and alert parameters for pre-determined recipients. Maintain Alert is also used to set up a list of subscribers and their email addresses.
To access the Maintain Alerts screen:
- Log in to ProTrack Warehouse.
- Select the Alerts tab under the Configuration menu. The Maintain Alerts screen appears.
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image | MA.jpg |
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title | Fig.253 Maintain Alerts |
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Maintain Alerts Tab Descriptions Tab | Description |
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Monitor Plan | Displays alert plan details and entities that are monitored by that plan. |
Alert Levels | Displays details of different alert criteria like performance, utilization, effectiveness, and quality. |
Subscribers | Displays shows subscriber details to send alerts to either through the screen or through an e-mail. |
Table 58. Maintain Alerts Tab Descriptions
Maintain Alerts Field Descriptions Field | Description |
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Alert Plan | Type a plan name, which is alphanumeric (combination of Alphabets and Numbers). |
Monitor Level | Select the Alert Monitoring level. Currently individual is the only option. |
Response Time | Type the Hours or Minutes given to a subscriber to respond to an alert. |
Reminder Time | Type the reminder time. |
Start Date | Click and select the Start Date of the alert plan, which should be earlier than End Date. |
End Date | Click to select the End Date of the alert plan. |
Use Reminder | If Use Reminder check box is selected, type the Reminder Time. |
Disable Alert | Click ‘Yes’ to disable the alert, if not click ‘No’. |
Table 59. Maintain Alerts Field Descriptions
Adding Alerts
To add a new alert:
- Type the Plan Name.
- Select 'Individual' for the Monitor Level of the alert.
- Click Employee List link, the Search Employee screen appears. The employee details appear in the ‘Search Results’ section of the Search Employee pop-up.
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image | Alert Emps.jpg |
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title | Fig.254 Maintain Alerts - Search Employees |
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- To list the Employees with first names starting with a particular character, enter the character into the field. For example, to search the employees starting with the character 'P', enter 'P' in the first name field to list employees with first names starting with P.
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- Select the check box of each employee that will be monitored from the list.
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image | Alert Select Emps.jpg |
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title | Fig.255 Maintain Alerts - Select Employees |
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- Click Image Added and the selected employees will populate in the 'Employee List' section.
- Click on the 'Alert Level' tab.
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image | Alert Level.jpg |
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title | Fig.256 Maintain Alerts - Alert Level |
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Alert Level Field Descriptions Field | Description |
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Performance Alert Lower Limit | Indicates the acceptable lower level of normal performance that is being monitored. |
Performance Alert Upper Limit | Indicates the upper level of normal performance that is being monitored. |
Performance Critical Lower Limit | Indicates the acceptable lower level of critical performance that is being monitored. |
Performance Critical Upper Limit | Indicates the upper level of critical performance that is being monitored. |
Utilization Alert Lower Limit | Indicates the acceptable lower level of utilization that is being monitored. |
Utilization Critical Lower Limit | Indicates the acceptable critical lower level of utilization that is being monitored. |
Effectiveness Alert Lower Limit | Indicates the acceptable normal lower level of effectiveness that is being monitored. |
Effectiveness Critical Lower Limit | Indicates the acceptable critical lower level of effectiveness that is being monitored. |
Message | Type a corresponding message for any of the criteria (Performance, Utilization, and Effectiveness) depending on the Normal or Critical Limit. |
Table 60. Alert Level Field Descriptions
Quality Threshold Field Descriptions Field | Description |
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No. Of Errors - Alert Normal Limit | Indicates the acceptable number of errors for normal level for the given Unit Of Measure (UOM). |
No. Of Errors - Critical Limit | Indicates the acceptable number of errors for critical level for the given UOM. |
% Of Errors - Alert Normal Limit | Indicates the acceptable percentage of errors for normal level for the given UOM. |
% Of Errors - Critical Limit | Indicates the acceptable percentage of errors for critical level for the given UOM. |
UOM | Unit Of Measure (Cases, Lines, Pallets, Units). |
Message | Type a corresponding message for the criteria (No. of Errors or % of Errors) depending on the Normal or Critical Limit. |
Table 61. Quality Threshold Field Descriptions
- To specify alert levels of the selected entities, type the relevant fields under the sections: Performance, Utilization, Effectiveness, and Quality Threshold (Total Errors or Use % of Errors).
- Click the 'Subscriber' tab to select subscribers of the alert plan.
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image | MA Sub.jpg |
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title | Fig.257 Maintain Alerts - Subscriber |
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- Click the 'Select Subscriber' link and the Search Employee screen appears.
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image | MA Sub Emps.jpg |
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title | Fig.258 Maintain Alerts - Select Subscribers |
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- Select the check boxes next to the employees to add them as a subscriber.
- Click Image Added and the employees will be listed in the Maintain Alerts screen.
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image | MA Select Sub.jpg |
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title | Fig.259 Maintain Alerts - Subscribers |
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- Click Image Added to save the plan.
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- To delete a subscriber select the corresponding check boxes and click Image Added.
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Searching Alerts
To search for particular plans:
- Click Image Added in the Maintain Alerts screen and the Search Alerts screen appears.
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image | MA Search.jpg |
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title | Fig.260 Maintain Alerts - Search Alerts |
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- Type the Monitor Plan or select the Alert Level from the drop down list.
- Click Image Added and the records for the selected criteria will be listed in the 'Alert Search Results' section.
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- To list Plans with names starting with a particular character, enter the character into the field. For example, to search plans starting with the character 'C', enter 'C' in the Monitor Plan to list plans with names starting with C.
- If no search criteria are specified all the plans will be listed in the 'Alert Search Results' section.
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Viewing & Editing Alert Plans
To view and edit the plan:
- Search and list the alert plans you want to view or edit in the ‘Alert Search Results’ section.
- Click the Alert Plan link from the ‘Alert Search Results’ section. The details of the plan appear in the corresponding fields in the Maintain Alerts screen.
- Change the required fields and click Image Added to save the changes.
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- If you have made the changes in the fields and do not want to save the details, click Image Added before you save the changes.
- If you want to add an alert plan at this point, click Image Added to clear the fields and to bring the screen to add mode.
- To delete a subscriber select the corresponding check boxes and click Image Added.
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Deleting Alert Plans
To delete the plans:
- Search and list plans in the ‘Alert Search Results’ section.
- Select the Alert Plans in the ‘Alert Search Results’ section by selecting the check box of each plan.
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image | MA Delete.jpg |
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title | Fig.261 Maintain Alerts - Delete Plan |
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- Click Image Added and the selected plans are deleted.