Documentation for ProTrack Warehouse 7.5.
The Daily Inquiry in ProTrack Warehouse is a valuable tool for performing validation of work performed; educating employees on engineered standards, ensuring delays are credited to the proper function, and to check employees for performance issues.
The Daily Inquiry screen helps you to see the current performance of an employee. In addition to providing visibility of an employee's workday, this screen provides several additional features for approving, reshuffling, changing, adding or deleting work from the employee's past or present workday.
To access the Daily Inquiry screen:
Select the Daily Inquiry tab under the Operations menu. The Daily Inquiry screen appears.
Fig.18 Daily Inquiry
Daily Inquiry Header Field Description
Field | Description | Equation |
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Total Hours | Total time the Employee worked that day, from SOD to EOD. |
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Time on Standard | Total time the Employee spent on Standard Activities. |
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Adjusted Std. Time Earned | Total time the Employee should spend on Standard Activities with Learning Curve applied. |
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Std Time | Total time the Employee should spend on Standard Activities. |
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Delay Time | Total time spent on Delays. |
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Indirect Time | Total time spent on Indirect Activities. |
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Paid Break | Total time an Employee spent on Paid Break(s). |
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Unpaid Break | Total time an Employee spent on an Unpaid Break. |
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KVI / HLD | Total time in Standard Activities that are currently in KVI or HLD status. |
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Adjusted Performance | The comparison of the Standard Time allowed on a specific task to the Actual Time used | |
Baseline Performance | The Comparison of the Standard Time Allowed on a Specific Task or Operation to the | |
Utilization | The Comparison of Actual Time on Standard to the Total Time Available. | |
Effectiveness | The Comparison of Actual Time on Delays to the Total Time Available. |
Table 4. Daily Inquiry Headers
The following table represents the various statuses an assignment would be seen on the Daily Inquiry.
Abbreviation | Expansion and Description |
---|---|
ADD | Addition – An assignment pending reshuffle. |
CAL | Calculating – Standard calculation for an assignment is currently processing. |
COM | Completed – An assignment that was completed by an employee and has been fully processed. |
ERR | Error – An assignment that was completed by an employee but could not be slotted into the work schedule. |
GRP | Group – Multiple pre-downloaded assignments worked simultaneously. ProTrackWarehouse groups them together as a single work assignment. |
HLD | Hold – Assignment is placed on hold. |
KVI | Key Volume Indicator – An assignment waiting for KVI values to be entered. Example of KVI is number of pallets or number of cases. |
Table 5. Daily Inquiry Statuses
To view an employee's details in the Daily Inquiry screen, the employees can be searched for by providing the following search criteria in the Search Daily Inquiry screen:
To search for an employee:
Click to search an employee, the Search Daily Inquiry screen appears.
Fig.19 Daily Inquiry - Initial Search
Type or select search criteria as required. Criteria fields are Schedule Date, First Name, Last Name, or Facility.
Tips
Click in the Search Daily Inquiry screen. The records matching the selected criteria are listed in the "Search Results" section of the Search Daily Inquiry.
Fig.20 Daily Inquiry - Search
Click the selected employee ID link. The weekly view, schedule, and assignment details of employee will be displayed.
Fig.21 Daily Inquiry - Detailed View of an Employee's Daily Activity
At the top of the screen resides a graphical view of the employee's weekly schedule. The current day being viewed is always in the center, with 2 days prior on the left, and 2 days following on the right.
Tip
The yellow and dark blue bars illustrate the employee's schedules on each day. The yellow bar represents the schedule the employee was assigned to work. The blue bar represents the actual schedules the employee worked. Only days containing actual work schedules will have a blue bar. In the screenshot above, you can see that the employee was assigned to a schedule all 5 days (Saturday through Wednesday), but did not work on Sunday.
Also contained within the bars are the Schedule start and end times:
Fig.22 Daily Inquiry - Weekly View - Schedule Start and End Times Within the Graphs
The date currently being viewed has a hyperlink. Clicking on this enables you to edit the Schedule's start and end times manually. This is useful when the employee did not work the schedule to which they were assigned.
To view the Trip Audit Report of an assignment:
Select the assignment(s) you want to generate report by selecting the Select check box of the assignment(s).
Fig.23 Daily Inquiry - Select Assignment for Trip Audit Report
Select which Report Type you would like the report to appear and select .
Fig.24 Creating Trip Audit
Fig.25 Sample of Trip Audit Report with multiple Assignments
Select the format output for the report from the popup menu.
Fig.26 Report Format Selection
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You can also print out the report to a local printer by clicking .
Caution
If there are two or more tasks within a work assignment, you can view them by clicking on the link of the work assignment number.
To view the details of the tasks within an assignment:
The assignment is provided with a hyperlink.
Fig.27 Daily Inquiry - Select Assignment Hyperlink to Open Task Details
When you click the Assignment ID link, the Task Details screen appears with the details of the task within the assignment.
Fig.28 Daily Inquiry - Task Details
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