Documentation for ProTrack Warehouse 7.5.
ProTrack provides the capability to allow two or more associates to be working on the same assignment concurrently. This can be achieved in one of two ways - using the ProTrack Kiosk or through WMS Import of Child Assignments.
If an Active* assignment is linked to an employee and another employee requests to work on the same assignment, ProTrack splits the original assignment into separate assignments. The original assignment is then referred to as the "Parent Assignment", and the resulting assignments (associated to the associates) are referred to as the "Children Assignments". Altogether, the Parent and Child Assignments are referred to as a "Family". The start time and end time are recorded for each associate independently against their respective assignment.
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An Active assignment is defined as not being in "COM" (Complete) status; this includes "INP" (In Progress) or "HLD" (on Hold) status. In the case of a Split Assignment, if any Child assignment in the Family is in "INP" or "HLD" status, then the Family is considered Active.
To split an assignment: