Production

When the Manufacturing Module is enable the Production Kiosk will display. The Kiosk can be used to work standard assignments from three different sources:

• Pre-download WMS Assignments
• Assignments created in advance via the KVI Entry screen
• Assignments created at the Kiosk

Predownloads are WMS work assignments that are imported into ProTrack Warehouse. Predownloads are different in that the assignments do not have a start date, start time, end date and end time. There is also no Employee Id because no one has performed the assignment yet.

To access the Kiosk screen:

1. Log in to ProTrack Warehouse.

2. Select Production under the Kiosk menu. The Production screen appears.
   
   
   ^{Fig.1 Production Kiosk}

    

   Field	Description
   Standard Activity	Allows the employee to create a standard direct assignment through the kiosk.
   Indirect Activity	Allows the employee to create an indirect assignment through the kiosk.
   Delay	Allows the employee to add delays they encountered to their day.
   Reset	Clears the kiosk and logs off the employee.
   End All	Ends all assignments that are in progress and on hold.

Starting An Assignment

To start an assignment:

1. Enter your employee ID. If authentication is enabled, a popup window will appear asking for your ProTrack password (refer to Employee for kiosk authentication).

2. If necessary enter Work Order information in the Work Order field.
   
   
   ^{Fig.2 Kiosk - Enter Work Order}

3. Navigate the cursor out of the Work Order field by clicking Tab

4. The user has the ability to create a new work order through the kiosk, if this is the case a window will popup where the user will enter information concerning the new work order

   
   ^{Fig.3 Production Kiosk - Work Order}
   

5. Enter the activity or assignment id in the Activity/Assignment ID field.

6. Navigate the cursor out of the Activity/Assignment ID field by clicking Tab to begin the assignment.
   
   
   ^{Fig.4 Production Kiosk - In Progress}

1. Info

   • If there is any assignment that is currently In-Progress, starting this new assignment will simultaneously end the previous assignment. The end time for that assignment will be recorded as the same time the new assignment is created.
   • Timer next to the employee ID displays the amount of time left before ProTrack will automatically end the session for the employee. The duration of the timer can be configured from the System Configurationscreen.
     • There are two timers that are configurable:
       • KIO_REFRESH_SEC - Timer displayed when the employee first logs into the kiosk.
       • KIO_REFRESH2_SEC - Timer displayed after the employee signed into an assignment through the kiosk.
   • Performance and Utilization can be enabled or disabled from the Employee screen.

   
   If the standard time for the entered assignment has not yet been calculated (due to the assignment being recently imported), ProTrack will calculate the standard time “on-the-fly” and then display this standard time on the screen once it’s calculated. Typically this process only takes a few seconds, but may sometimes take longer. In either case, a “Not Yet Available” message will be displayed to the user; the user may either choose to wait for the time to be displayed, or can simply logoff before this process is completed.
   
   
   ^{Fig.5 Kiosk - Standard Not Yet Available}

    

Ending An Assignment

An assignment is ended from the Kiosk screen. An assignment can either be explicitly ended, or indirectly ended by starting a new assignment.

To end an assignment:

1. Click either the End All or End button.
   
   
   ^{Fig.6 Production Kiosk - End Assignment}

    

   Info

   • End All button will end all assignments that are in progress and on hold.
   • Clicking the End button on the right side of each assignment will end that individual assignment.
   • If the employee accidentally signed into the wrong assignment, clicking the Undo button will reset the assignment back to available status for another employee to work.

Holding & Resuming An Assignment

To put an assignment on-hold:

1. Click the Hold button to the left of the assignment that will be put on hold.
   
   
   ^{Fig.7 Production Kiosk - Holding Assignment}

    

2. The status of the assignment will be set to On-Hold.
   
   
   ^{Fig.8 Production Kiosk - Holding An Assignment}
    

   Info

   • Assignments can be Held today and Resumed tomorrow.
   • Assignments left in Hold status will remain in Hold status forever until the employee ends the assignment.

To resume an assignment:

1. Click the Resume button to the left of the assignment.
2. The status of the assignment will be set to In-Progress.

Splitting An Assignment

ProTrack Warehouse provides the capability to allow two or more associates to be working on the same assignment concurrently. If an Active assignment is linked to an associate and another associate requests to work on the same assignment, ProTrack Warehouse splits the assignment into separate assignments. The split assignments will be linked to each associate. The start time and end time are recorded for each associate independently against their respective assignment.

To split an assignment:

1. Enter the shared Assignment ID in the Activity/Assignment ID field.

2. Navigate the cursor out of the Activity/Assignment ID field and a new assignment will be generated: the original assignment ID with a "-2" appended to the end.
   
   
   ^{Fig.8 Production Kiosk - Split Assignment}
   
   

   Info

   • If the first and second employees have their split assignment on hold and the third employee ends their split assignment, it will end all the other associated split assignments as well.
   • At least one employee must remain in INP or HLD status in order for other employees to join the same assignment. Once the assignment has been ended, no one can sign into that assignment again.

   
   

Creating a "Manual" Standard Assignment at the Kiosk

ProTrack Warehouse enables a warehouse associate to create a standard assignment at the Kiosk, "on-the-fly". An assignment need not exist ahead of time in this scenario.

To create a standard assignment:

1. Ensure the facility is configured to allow creation of standard assignments through the Kiosk (refer to Facility).

2. Click on the Standard Activity button.
   

3. A drop down list appears, listing activities that have been setup for "Manual" assignments.
   
   
   ^{Fig.9 Production Kiosk - Standard Assignment}
   
   

4. Click on the activity ID for the assignment.

5. If Pre KVI Entry is enabled for the activity, a popup window will appear where the employee can enter in the KVI counts if they are known ahead of time (refer to Activity to enable Pre KVI Entry).
   
   
   ^{Fig.10 Production Kiosk - KVI Entry}

    

6. Enter the counts within the respective fields. Click  to add more task lines to the assignment.
   
   
   ^{Fig.11 Production Kiosk - Multiple Task Lines}
    
7. Click  once the counts have been entered.
8. The newly-created assignment will be listed in 'In Progress' status on the Kiosk screen.
9. If KVI counts are not known until the assignment has been completed, the employee has the option of entering in the counts after the fact (refer to Activity to enable Post KVI Entry).

Indirect Assignments

To create an Indirect Assignment in Kiosk:

1. Select the Indirect Activity button.
   

2. A drop down list of indirect activities appears.
   
   
   ^{Fig.12 Production Kiosk - Indirect Assignments}
   
   

3. Select the Activity ID from the drop down list and the assignment will be automatically started.
   
   ^{Fig.13 Production Kiosk - Indirect In Progress}

    

   Info

   • Indirect assignments created through the kiosk will have assignment IDs beginning with "OTH".

Adding A Delay

Employees can add delays in their day through the Kiosk. Delays that require supervisor approval will not be applied to the employee's day until the delay has been approved.

To add a delay:

1. Select the Delay button and a mini-DI will appear.
2. The mini-DI will list all assignments that have been worked by the employee for the day. Select the delay from the drop down list.
   
   
   ^{Fig.14 Production Kiosk - Delays}
    
3. Enter the duration of the delay in minutes.
   
   
   ^{Fig.15 Production Kiosk - Entering Duration of Delay}
    
4. Click  to apply the delay to the worked assignment.

5. To add a delay to another assignment, click  to the left of the assignment ID and the delay drop down list appears.
   
   

   Info

   • Duration of the Delay must not be larger than the assignment duration.
   • Delays that require supervisor approval may still be selected but will not be applied to the employee's performance until it has been approved.

Logging Out

ProTrack Warehouse will automatically log off the employee once the timer has reached 0 seconds.
 

To manually Logout of the kiosk:

1. Click Reset from the Kiosk screen.
   
   
   ^{Fig.16 Logging Out}