Documentation for ProTrack Warehouse 2015.1.

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The kiosk can be used to capture time stamps of different activities within a facility that cannot be tracked from a WMS perspective (i.e. RF scanning).

The kiosk can track:

  • Standard Direct activities
  • Indirect activities
  • Delays

 

Info

Delays can be configured to require supervisor approval and will not be applied to the employee's day until they have been approved.

 

By tracking all the activities that occur within the facility, you will have a better idea as to where all the hours are going and from there figure out if those hours are truly necessary.

Accessing the Kiosk

  1. Log into ProTrack Warehouse using a kiosk account.
  2. Select Warehouse from the Kiosk drop down menu.

    Warehouse Kiosk

FieldDescription
Standard ActivityAllows the user to create a standard direct assignment through the kiosk.
Indirect ActivityAllows the user to create an indirect assignment through the kiosk.
DelayAllows the user to add delays that have been encountered in their day.
GroupAllows the user to group multiple assignments together into one assignment.
ResetClears the kiosk and logs off the user.
End AllEnds all assignment(s) that are in progress and on-hold.

 

Starting an Assignment

There are three different types of standard direct assignments that can be worked using the kiosk.

  • Pre-downloaded (aka PRE) – un-worked WMS assignments that contain case, pallet, or quantity counts which were imported via flat file
  • OPS – assignments created in advance via the KVI Entry screen
  • Manual – assignments created directly from the kiosk

To begin a PRE assignment:Kiosk PRE assignment

  1. Enter or scan the employee ID.
    1. If authentication is enabled, a popup window will appear asking for the user's ProTrack password.
  2. Enter or scan the barcode of the assignment into the Activity/Assignment field.
  3. Navigate the cursor out of the Activity/Assignment field by clicking [Tab] to begin the assignment.
    1. If barcode of the assignment was scanned, the cursor should automatically navigate out of the field.

 

To begin an OPS assignment:Kiosk OPS assignment

  1. Enter or scan the employee ID.
    1. If authentication is enabled, a popup window will appear asking for the user's ProTrack password.
  2. Enter the exact assignment ID that was created from the KVI Entry screen.
  3. Navigate the cursor out of the Activity/Assignment field by clicking [Tab] to begin the assignment.

 

 

To begin a MANUAL assignment:

  1. Enter or scan the employee ID.
    1. If authentication is enabled, a popup window will appear asking for the user's ProTrack password.
  2. Click the Standard Activity button and select the desired activity from the drop down list.
    1. If Enter Pre KVI is enabled, then a popup window will appear where the user enters the counts (i.e. cases, pallets) for each field respectively.
    2. Click Save on the popup window and the assignment will begin.

 

  • If an assignment is currently In-Progress, starting a new assignment from the kiosk will simultaneously end the assignment In-Progress. The end time for the first assignment will be recorded as the start time of the new assignment.
  • Refresh timer displays the amount of time before the user is automatically logged off from the kiosk. The duration of the timer can be configured from the System Configuration screen.
    • There are two timers that are configurable:
      • KIO_REFRESH_SEC – timer displayed when the user first logs into the kiosk
      • KIO_REFRESH2_SEC – timer displayed after the user starts an assignment from the kiosk
  • Productivity & Utilization gauges can be enabled/disabled from the Employee screen.

Holding & Resuming an Assignment

The user has the ability to put an assignment on hold through the kiosk if they need to work on another assignment or indirect activity. Then once that assignment or indirect activity has been completed, they can pick up the previous assignment, which is on hold, and complete it.

To put an assignment on-hold:

  1. Enter or scan the employee ID.
  2. Click the Hold button to the left of the assignment that will be put on-hold.



  3. The status of the assignment will change from In-Progress to On-Hold



    • Assignments can be held today and resumed tomorrow.
    • Assignments left in hold status will remain on-hold status forever until the employee ends the assignment.

To resume an assignment:

  1. Click the Resume button to the left of the assignment.
  2. The status of the assignment will change from On-Hold to In-Progress.

 

Ending an Assignment

There are two ways an assignment can be ended from the kiosk: ending it directly or starting a new assignment. The majority of the time, the user will end the previous assignment by starting another assignment. Typically, the only time the user will directly end an assignment would be at the end of their work schedule because there will be no more assignments to work.

To directly end an assignment:

  1. Click either the End All or End button.



    • Clicking the End All button will end all assignments that are in-progress or on-hold.
    • Clicking the End button on the right side of the assignment will end that individual assignment.
    • If the employee accidentally signed into the wrong assignment, they can click the Undo button to reset the assignment back to available status for another employee to work.

Grouping Assignments

The user has the ability to group multiple assignments of the same activity together. By doing so, it will reduce travel to and from the kiosk and let them focus on the task at hand. To use this feature, it needs to be enabled on the Employee screen before the employee logs into the kiosk.

Group assignments are slightly different than a standalone assignment.

  • ProTrack will automatically generate a new assignment ID which will begin with the letters "GRP" followed by numbers to make the group assignment unique. This is the assignment ID the user will see on the kiosk once the group assignment has been started.
  • ProTrack will sort the selected assignments in alphabetical order based on the locations provided in each task line. Travel will then be calculated based on this sorting order.

To group assignments together:

  1. Enter or scan the employee ID. 
  2. Click the Group button and a popup window appears.



  3. Enter or scan an assignment and click the Add button.
  4. Repeat step 3 until all assignments have been added.



    • To remove an assignment from the group, click the trash bin icon to the right of the assignment.



  5. Click the Start button and the group assignment will begin.

     

Splitting an Assignment

Indirect Assignments

Adding a Delay

Logging Out

When the timer reaches 0 seconds, the user will be automatically logged off the kiosk. If the user does not want to wait for the timer, then they can click the Reset button to log out of the kiosk.

 

  • If an assignment is left In-Progress (INP) status, at the end of the employee's work schedule it will be automatically ended. It will then go into Error status and will require a supervisor to correct.
  • If an assignment is left On-Hold status, it will remain on hold until the employee ends it through the kiosk.
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