Daily Inquiry

The Daily Inquiry in ProTrack Warehouse is a valuable tool for performing validation of work performed; educating employees on engineered standards, ensuring delays are credited to the proper function, and to check employees for performance issues.

The Daily Inquiry screen helps you to see the current performance of an employee. In addition to providing visibility of an employee's workday, this screen provides several additional features for approving, reshuffling, changing, adding or deleting work from the employee's past or present workday.

To access the Daily Inquiry screen:

1. Select the Daily Inquiry tab under the Operations menu. The Daily Inquiry screen appears.
   
   

   
   ^{Fig.2 Daily Inquiry}

Daily Inquiry Header Field Description

^{Table 2. Daily Inquiry Headers}

The following table represents the various statuses an assignment would be seen on the Daily Inquiry.

^{Table 3. Daily Inquiry Statuses}

Search Employee

To view an employee's details in the Daily Inquiry screen, the employees can be searched for by providing the following search criteria in the Search Daily Inquiry screen:

• Schedule Date – Past date or current date
• First Name
• Last Name
• Facility Name

To search for an employee:

1. Click to search an employee, the Search Daily Inquiry screen appears.
   
   

   
   ^{Fig.3 Daily Inquiry - Initial Search}

   
   
2. Type or select search criteria as required. Criteria fields are Schedule Date, First Name, Last Name, or Facility.
   
   

   Tips

   • To list the employees with First Name or Last Name starting with a particular character, type the character and the employees starting with the given character are displayed in the 'Search Results' list.
   • Click and select Schedule Date to list the employees for the selected schedule date. Click Search in the Search Daily Inquiry screen. The records matching the selected criteria are listed in the 'Search Results' section of the Search Daily Inquiry screen.
   
   
3. Click in the Search Daily Inquiry screen. The records matching the selected criteria are listed in the "Search Results" section of the Search Daily Inquiry.
   
   

   
   ^{Fig.4 Daily Inquiry - Search}

   
   
4. You can also filter your search results by selecting any of the column header links.
   
   
5. Click the selected employee ID link. The weekly view, schedule, and assignment details of employee will be displayed.
   
   

   
   ^{Fig.5 Daily Inquiry - Detailed View of an Employee's Daily Activity}

   
   At the top of the screen resides a graphical view of the employee's weekly schedule. The current day being viewed is always in the center, with 2 days prior on the left, and 2 days following on the right.

   Tip

   • The centered date matches the "Schedule Date" in the center section below.

The yellow and dark blue bars illustrate the employee's schedules on each day. The yellow bar represents the schedule the employee was assigned to work. The blue bar represents the actual schedules the employee worked. Only days containing actual work schedules will have a blue bar. In the screenshot above, you can see that the employee was assigned to a schedule all 5 days (Saturday through Wednesday), but did not work on Sunday.

Also contained within the bars are the Schedule start and end times:

^{Fig.6 Daily Inquiry – Weekly View – Schedule Start and End Times Within the Graphs}

The date currently being viewed has a hyperlink. Clicking on this enables you to edit the Schedule's start and end times manually. This is useful when the employee did not work the schedule to which they were assigned.