Documentation for ProTrack Warehouse 7.5.
ProTrack provides the capability to allow two or more associates to be working on the same assignment concurrently. This can be achieved in one of two ways - using the ProTrack Kiosk or through WMS Import of Child Assignments. This functionality allows a single assignment's standard time to be treated as a pool of time, which is shared among all participants in the assignment. The
When an assignment is split into multiple assignments, the original assignment is then referred to as the "Parent Assignment", and the resulting assignments (associated to the employees) are referred to as the "Children Assignments". Altogether, the Parent and Child Assignments are referred to as a "Family".
If an Active* assignment is linked to an employee and another employee requests to work on the same assignment, ProTrack splits the original assignment into separate assignments.
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An Active assignment is defined as not being in "COM" (Complete) status; this includes "INP" (In Progress) or "HLD" (on Hold) status. In the case of a Split Assignment, if any Child assignment in the Family is in "INP" or "HLD" status, then the Family is considered Active.
The start and end times are recorded for each associate independently against their respective assignments. An assignment may be split any number of times, even by the same employee repeatedly. In fact, when a single employee places any assignment on Hold in the Kiosk and resumes it later, it's the Split Assignment logic that divides the original assignment.
To split an assignment: