Alert

The Alert system is designed to perform some sort of action based on a triggering mechanism. The alerting system requires data as an input, a decision on what data to act on, and a set of output actions. The triggering mechanism can be an agent or a scheduled request that is supplied some sort of data or goes out and gets some sort of data to act upon. This data can be filtered and the results used to trigger a set of actions. The actions are what can be done based on the rules of the triggering mechanism, such as send out an email, run stored procedure, run a batch job, etc. 

The most common action is to send out a message indicating something happened. For example, we can fire off a process every day that returns a list of employees that had poor performance below some threshold. Then for each of these, we can send out an email to a designated person indicating that employee’s performance. The recipient can also be required to acknowledge that he received the email, and if not, a second person can be notified in an escalation process.

To access the Alerts screen:

1. Log in to ProTrack Warehouse.

2. Select Alert under the Configuration menu. The Alerts screen appears.
   
   
   ^{Fig.1 Maintain Alerts}

    

Acknowledging Alerts

To acknowledge a new alert:

1. Select the check box to the left of the alert.
2. Click . The message will disappear from the list and the status will be changed to Message Acknowledged.
   
   
   

Creating Alerts