The Dashboard in ProTrack Warehouse provides the user the ability to see information at any level with full drill down capability from corporate, region, to facility levels. There are 3 different types of dashboards available: Performance, Volumetric, and Analytics. Each dashboard will provide the user a different view of information pertaining to productivity.
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To access the Dashboard screen:
Select Dashboard under the Reports menu. The Dashboard screen appears.
Fig.1 Dashboard
The facility level will display discrete information about the specific facility that was selected.
Graph | Description |
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Delays & Indirects | Pie chart representing activities performed throughout the day (hover the mouse over the pie section to determine the activity and duration). |
Capacity Analysis | Graph that displays the available standard time and the available employee time at each hour. |
Performance vs Utilization | Graph that displays the facility's performance and utilization throughout the day. |
Metrics | Line graphs that display Outbound, Inbound, and Total lines for the day. |
Observation Analysis | Lists any Pending, Ignored, In-Progress, or Past Due observations by supervisor (requires Active Performance Management). |
Performance Distribution | Bar graph displaying employees performance for the day. |
Table 1. Graph Descriptions
Fig.2 Facility Overview Dashboard