Split Assignments

ProTrack provides the capability to allow two or more associates to be working on the same assignment concurrently. This can be achieved in one of two ways - using the ProTrack Kiosk or through WMS Import of Child Assignments.

Splitting an Assignment Using the Kiosk

If an Active assignment is linked to an associate and another associate requests to work on the same assignment, ProTrack splits the assignment into separate assignments. The split assignments will be linked with each associate. The start time and end time are recorded for each associate independently against their respective assignment.
To split an assignment:

1. Type the shared Assignment ID in the Assignment ID field of the 'Perform Assignment' section of the Kiosk screen.
2. Click Start in the 'Perform Assignment' section. ProTrack generates a new assignment: the original assignment ID with a "-1" appended to the end.
3. The new assignment ID is shown in the Assignment ID field of 'Current Assignment' section and the status of the assignment is set to INP in the 'Assignment Information' section.