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Documentation for ProTrack Warehouse 2013 Q2.
The Dashboard in ProTrack Warehouse provides the user the ability to see information at any level with full drill down capability from corporate, region, to facility levels. There are 3 different types of dashboards available: Performance, Volumetric, and Analytics. Each dashboard will provide the user a different view of information pertaining to productivity.
Info
To access the Dashboard screen:
Select Dashboard under the Reports menu. The Dashboard screen appears.
Fig.1 Dashboard
The facility level will display discrete information about the specific facility that was selected.
Graph | Description |
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Delays & Indirects | Pie chart representing activities performed throughout the day (hover the mouse over the pie section to determine the activity and duration). |
Capacity Analysis | Graph that displays the available standard time and the available employee time at each hour. |
Performance vs Utilization | Graph that displays the facility's performance and utilization throughout the day. |
Metrics | Line graphs that display Outbound, Inbound, and Total lines for the day. |
Observation Analysis | Lists any Pending, Ignored, In-Progress, or Past Due observations by supervisor (requires Active Performance Management). |
Performance Distribution | Bar graph displaying employees performance for the day. |
Table 1. Graph Descriptions
Dashboards |
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From the popup menu, select which level to view the data.
Menu Option | Description |
---|---|
Go Down | Lists the next lower level on the hierarchy of data capture (Region > Facility > Department > Supervisor > Tasking Group > Activity Group > Activity). |
Go Up | Lists the next upper level on the hierarchy of data capture (Activity > Activity Group > Tasking Group > Supervisor > Department > Facility > Region). |
Go To | Jump directly to a level of data and all regions will be updated to display info at the newly selected level. |
Go to By Value | Jump directly to a level of data but only the selected region will display info at the newly selected level. For example, right click on East region and Go to By Value Facility. Data will be displayed for only the facilities tied to the East region. |